Outage in Productsup
Image Service Incident (Image Designer)
Resolved Major
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Outage Details
Components affected
Productsup Image ServiceLatest Updates ( sorted recent to last )
Description:
We have successfully rolled back Chromium to an earlier version, and SVG generation is now functioning as expected.
Impact:
Users can now generate SVG images without any issues.
Thank you for your patience during this incident. If you experience any further issues, please reach out to our support team.
Description:
We are currently experiencing issues with Image Designer (SVG) generation in our Image Service. This is due to a necessary security upgrade, which has temporarily affected our ability to generate images.
Impact:
Users are unable to generate SVG images at this time.
Next Steps:
We are aware of the issue and are actively working on a workaround. Updates will be provided as soon as more information is available.
Thank you for your patience as we resolve this matter.
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