Outage in Productsup

Platform not Available

Resolved Major
January 09, 2025 - Started 4 months ago - Lasted about 5 hours
Official incident page

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Outage Details

The platform is currently not available. We're investigating the root cause.
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 01/09/2025 07:59AM

All systems operating normally.

MONITORING 4 months ago - at 01/09/2025 03:58AM

We are continuing to monitor for any further issues.

MONITORING 4 months ago - at 01/09/2025 03:58AM

We are continuing to monitor for any further issues.

MONITORING 4 months ago - at 01/09/2025 03:56AM

Our main database cluster caused the applications to fail. The root cause has been identified and fixed and all applications resumed normal operations. We'll monitor the situation.

INVESTIGATING 4 months ago - at 01/09/2025 03:31AM

The platform is currently not available. We're investigating the root cause.

Latest Productsup outages

Data processing performance update - about 2 months ago
Router Hardware Failure - about 2 months ago
Data Processing is slow - 4 months ago

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