Outage in Productsup

Network maintenance advisory

Resolved Minor
June 05, 2025 - Started 7 days ago - Lasted about 2 hours
Official incident page

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Outage Details

Due to to the unexpected interruption of our network connection between two of our datacenters, some services might encounter degraded performance or be intermittently unreachable. We are currently investigating what caused the interruption of the connection and will update this thread when we have done so. Best regards, Productsup Network Operations Center
Components affected
Productsup Platform Productsup Data Processing Productsup Image Service Productsup Stream API Productsup Platform API
Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 06/06/2025 12:30AM

The network connection between our two datacenters has been restored, and services are fully available at this time.
Thanks for your patience and continued support.

Best regards,
Productsup Network Operations Center

INVESTIGATING 7 days ago - at 06/05/2025 10:47PM

Due to to the unexpected interruption of our network connection between two of our datacenters, some services might encounter degraded performance or be intermittently unreachable.
We are currently investigating what caused the interruption of the connection and will update this thread when we have done so.

Best regards,
Productsup Network Operations Center

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Platform not Available - 5 months ago

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