Outage in Productsup
Router Hardware Failure
Resolved Minor
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Outage Details
Components affected
Productsup Platform Productsup Data Processing Productsup Destination " Server" Productsup Image Service Productsup FTP Service Productsup Proxy Service Productsup Tracking Service Productsup Stream API Productsup Platform APILatest Updates ( sorted recent to last )
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are currently experiencing a hardware failure on one of our routers. As all our routers are fully redundant, there is no impact on our services.
We will be performing a hardware replacement shortly to restore full redundancy. Further updates will be provided as soon as more information is available. Thank you for your understanding.
Best regards,
Productsup Network Operations Center
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