Check if Productsup is down, official outages, user-reported issues, and outages map.
Productsup is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Productsup status data.
IsDown has tracked 89 incidents since started monitoring Productsup status in January 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Sep 24, 2025
07:33 AM EDT
|
Minor
Dear customers,
our platform is currently above load, which may cause the interface to be slower...
|
38 minutes |
Sep 09, 2025
07:53 AM EDT
|
Minor
Dear customers,
We are seeing elevated numbers of full processing runs, instead of runs that shou...
|
about 5 hours |
Aug 11, 2025
10:20 AM EDT
|
Major
Dear customers,
We're observing longer queues than normal in our processing system.
We’re current...
|
about 4 hours |
Aug 08, 2025
07:14 PM EDT
|
Major
We’re currently investigating and will have more information shortly. Thank you for your patience.
|
about 15 hours |
Jun 24, 2025
03:41 PM EDT
|
Major
Following our investigation into the recent network incident, our engineering team has identified...
|
29 minutes |
Jun 24, 2025
11:19 AM EDT
|
Minor
We're currently observing slow response times within the Platform's user interface. Please be awa...
|
about 3 hours |
Jun 05, 2025
06:47 PM EDT
|
Minor
Due to to the unexpected interruption of our network connection between two of our datacenters, s...
|
about 2 hours |
May 20, 2025
12:28 PM EDT
|
Minor
Due to an influx of jobs that is higher than usual, a queue has built up in our scheduler system....
|
about 14 hours |
May 12, 2025
07:45 AM EDT
|
Minor
We're investigating an elevated number of errors when uploading data to "Productsup Server".
|
about 2 hours |
Mar 17, 2025
07:46 AM EDT
|
Minor
Dear Customers,
Please be advised that we are currently experiencing degraded transfer and proce...
|
about 2 hours |
No comments yet
Component | Status |
---|---|
Platform API | OK |
Productsup Platform | OK |
Data Processing | OK |
Destination "Productsup Server" | OK |
Image Service | OK |
FTP Service | OK |
Proxy Service | OK |
Tracking Service | OK |
Stream API | OK |
Authentication Service | OK |
Retail PX - API | OK |
Retail PX - Platform | OK |
Retail PX - Open API | OK |
Export API | OK |
Content Portal | OK |
Productsup is a product content integration and syndication platform that enables data optimization, management, and distribution across various retail channels and marketplaces.
Monitoring Productsup since January 2023
Tracking 15 Productsup services and regions
13 incidents in 2025
Be the first to know when Productsup goes down
Monitor All your Vendors in One Place
4522+ third-party services available to monitor
Know Before They Know
Alerts 30+ minutes before official updates
Stop the Ticket Flood
Cut "is it down?" tickets by 80%
IsDown aggregates various status pages from services into a very clear dashboard. Worth every penny.
Productsup isn't down. You can check Productsup status and incident details on the top of the page. IsDown continuously monitors Productsup official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Productsup is currently operational. You can check Productsup status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Productsup being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Productsup official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Productsup last outage was on September 24, 2025 with the title "Data Processing is slow"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Productsup and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Productsup is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Productsup's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.
We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.
Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.
IsDown offers an easy way to monitor Productsup with maximum flexibility
IsDown monitors Productsup for major outages. A major outage is when Productsup experiences a critical issue that severely affects one or more services/regions. When Productsup marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Productsup status page for minor outages. A minor outage is when Productsup experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Productsup status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Productsup publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Productsup and all their 15 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Productsup and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
14-day free trial · No credit card required · No code required