Check if Productsup is down, official outages, user-reported issues, and outages map.
Productsup is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 89 incidents since started monitoring Productsup status in January 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Productsup outages and also issues that we're started by a spike in crowdsource reports.
Date | Incident | Duration |
---|---|---|
Sep 24, 2025
01:33 PM CEST
|
Minor
Dear customers,
our platform is currently above load, which may cause the interface to be slower...
|
38 minutes |
Sep 09, 2025
01:53 PM CEST
|
Minor
Dear customers,
We are seeing elevated numbers of full processing runs, instead of runs that shou...
|
about 5 hours |
Aug 11, 2025
04:20 PM CEST
|
Major
Dear customers,
We're observing longer queues than normal in our processing system.
We’re current...
|
about 4 hours |
Aug 09, 2025
01:14 AM CEST
|
Major
We’re currently investigating and will have more information shortly. Thank you for your patience.
|
about 15 hours |
Jun 24, 2025
09:41 PM CEST
|
Major
Following our investigation into the recent network incident, our engineering team has identified...
|
29 minutes |
Jun 24, 2025
05:19 PM CEST
|
Minor
We're currently observing slow response times within the Platform's user interface. Please be awa...
|
about 3 hours |
Jun 06, 2025
12:47 AM CEST
|
Minor
Due to to the unexpected interruption of our network connection between two of our datacenters, s...
|
about 2 hours |
May 20, 2025
06:28 PM CEST
|
Minor
Due to an influx of jobs that is higher than usual, a queue has built up in our scheduler system....
|
about 14 hours |
May 12, 2025
01:45 PM CEST
|
Minor
We're investigating an elevated number of errors when uploading data to "Productsup Server".
|
about 2 hours |
Mar 17, 2025
12:46 PM CET
|
Minor
Dear Customers,
Please be advised that we are currently experiencing degraded transfer and proce...
|
about 2 hours |
See what users are saying about Productsup issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
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Component | Status |
---|---|
Platform API | OK |
Productsup Platform | OK |
Data Processing | OK |
Destination "Productsup Server" | OK |
Image Service | OK |
FTP Service | OK |
Proxy Service | OK |
Tracking Service | OK |
Stream API | OK |
Authentication Service | OK |
Retail PX - API | OK |
Retail PX - Platform | OK |
Retail PX - Open API | OK |
Export API | OK |
Content Portal | OK |
Productsup is a product content integration and syndication platform that enables data optimization, management, and distribution across various retail channels and marketplaces.
Monitoring Productsup since January 2023
Tracking 15 Productsup services and regions
13 incidents in 2025
IsDown is a status page aggregator that monitors if Productsup and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Productsup, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Productsup (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Productsup's 15 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Productsup and other services.
IsDown checks Productsup official status page for major/minor outages or downtimes. A major outage is when Productsup experiences a critical issue that severely affects one or more services/regions. A minor incident is when Productsup experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Productsup outage, we send you an alert and update your dashboard and status page.
Productsup and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Productsup status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Productsup publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Productsup and all their 15 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Productsup but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
Start Monitoring for FreeNot only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Productsup and other services.
Start Monitoring for FreeIsDown integrates with 20+ tools. Connect the status of Productsup and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
Start Monitoring for FreeCreate a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Productsup down?'
Start Monitoring for FreeWhile Downdetector relies on user-submitted reports to detect Productsup outages, IsDown monitors Productsup's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
Features |
![]() |
Downdetector |
---|---|---|
Official Productsup status page monitoring with real-time incident details. | ||
Monitor 4,522+ services including Productsup in a single dashboard. | ||
Instant Productsup outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
Combined monitoring of Productsup official status and user-reported issues. | ||
Maintenance feed for Productsup | ||
Granular alerts filtering by Productsup components and regions. |
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Productsup isn't down. You can check Productsup status and incident details on the top of the page. IsDown continuously monitors Productsup official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Productsup is currently operational. You can check Productsup status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Productsup being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Productsup official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Productsup last outage was on September 24, 2025 with the title "Data Processing is slow"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Productsup and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Productsup is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Productsup's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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