Data Processing delays

Dear customers,
Our faulty network equipment has been repaired and we are back at full capacity, therefore we will be closing this issue.

Best regards
Your Productsup Technical Operations Team

Dear customers,
The scheduler queue has gone back to zero since 17:30 CEST.
We are currently working with our provider to fix the defective network equipment in order for us to go back to full capacity.
When this operation is complete, we will close this incident.

Best regards
Your Productsup Technical Operations Team

Dear customers,
we've tracked the issue down to a faulty CPU on one of our network equipments. We have shut it down for now, the traffic will flow gracefully through another path. The queue should drain down in the next hour.
We appreciate your patience through this incident and thank you for your continued support.

Your Productsup Technical Operations Team

We're observing queues in our data processing scheduler, all slots are currently full. As a result, site run start may be delayed from schedule by a few minutes. We are currently investigating the issue and will keep you informed from further developments.

Best regards
Your Productsup Technical Operations Team