Outage in Productsup
Authentication service issues
Resolved MajorIncident Report
We are experiencing elevated error rates within our Authentication service. As a result, users may encounter difficulties logging into the platform or executing specific connector runs. Our engineering team is actively investigating the root cause and working toward a resolution.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
18 days ago - at 06/30/2026 11:15AM
Dear customers, the issue has been identified as defective hardware on one of our database nodes in the service cluster. The faulty node has been isolated and authentication is now working as usual.
INVESTIGATING
18 days ago - at 06/30/2026 10:42AM
We are experiencing elevated error rates within our Authentication service. As a result, users may encounter difficulties logging into the platform or executing specific connector runs. Our engineering team is actively investigating the root cause and working toward a resolution.
Latest Productsup outages
Platform UI access issues - 11 days ago
Performance Issues - about 2 months ago
Degraded Network Connectivity - about 2 months ago
Connector runs - Degraded performance - about 2 months ago
Platform stability issues - 3 months ago
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