Outage in ShareFile
Some ShareFile customers may be experiencing latency in the application
Resolved MajorIncident Report
We are investigating customer reports of an issue impacting performance of ShareFile causing slowness in the application and increased error rates. We will provide updates here as soon as possible.
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 10/20/2025 10:13AM
This incident has been resolved.
INVESTIGATING
2 days ago - at 10/20/2025 10:13AM
We are currently investigating this issue.
MONITORING
2 days ago - at 10/20/2025 09:47AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
2 days ago - at 10/20/2025 09:27AM
ShareFile is now operational, and we are continuing to monitor its performance closely.
INVESTIGATING
2 days ago - at 10/20/2025 09:03AM
ShareFile is down due to multiple services outage at AWS side. We are waiting for an update from AWS.
INVESTIGATING
2 days ago - at 10/20/2025 08:00AM
We are investigating customer reports of an issue impacting performance of ShareFile causing slowness in the application and increased error rates. We will provide updates here as soon as possible.
Latest ShareFile outages
Some ShareFile customers may be experiencing issues with logging into their ShareFile account - 16 days ago
Some ShareFile customers may be experiencing issues with uploading files to cloud zones - 29 days ago
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