Is ShareFile Down? Check current status

Check if ShareFile is down, official outages, user-reported issues, and outages map.

Current ShareFile status

ShareFile is working normally

Updated from ShareFile official status page

Having problems with ShareFile?

ShareFile service health. Issues reported in the last 24 hours

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more ShareFile status data.

ShareFile Outage Map

View ShareFile Outage Reports Map

Recent ShareFile Outages and Downtime History

IsDown has tracked 157 incidents since started monitoring ShareFile status in January 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Incident Duration
Oct 06, 2025
06:29 PM CEST
Minor
Some ShareFile customers may be experiencing issues with logging into their ShareFile account
Some ShareFile customers may be experiencing issues with being able to log into their accounts. ...
about 4 hours
Sep 23, 2025
10:19 PM CEST
Minor
Some ShareFile customers may be experiencing issues with uploading files to cloud zones
Some ShareFile customers may be experiencing issues with their accounts. We are investigating thi...
about 1 hour
Sep 12, 2025
06:18 PM CEST
Minor
Some ShareFile customers may be experiencing issues with logging into their ShareFile account
Some ShareFile customers may be experiencing issues with being able to log into their accounts. W...
19 minutes
Aug 28, 2025
06:52 PM CEST
Major
Some ShareFile customers may be experiencing issues with logging into their ShareFile account
Some ShareFile customers may be experiencing issues with being able to log into their accounts. W...
about 1 hour
Aug 06, 2025
12:04 PM CEST
Major
SF-Win: Users are unable to open the ShareFile application on Citrix VDA.
We are currently investigating this issue.
15 minutes
Jul 14, 2025
05:41 PM CEST
Major
Performance degradation of ShareFile
We are investigating customer reports of an issue impacting performance of ShareFile causing slow...
1 day
Jul 11, 2025
01:54 AM CEST
Minor
Some ShareFile customers may be experiencing issues with emails and notifications
Some ShareFile customers may be experiencing issues with emails and notifications. We are working...
42 minutes
Jul 10, 2025
09:34 PM CEST
Major
Some ShareFile customers may be experiencing issues with their ShareFile account
Some ShareFile customers may be experiencing issues with their accounts. We are investigating thi...
about 4 hours
Jul 08, 2025
05:28 PM CEST
Minor
Self Service Billing - Degraded experience
We're currently experiencing intermittent issues with self-service billing changes in ShareFile. ...
about 2 hours
Jun 10, 2025
08:10 PM CEST
Minor
Self Service Billing & Amendments - Degraded experience
We're currently experiencing issues with self-service billing changes and amendments in ShareFile...
about 8 hours
Sign up to check more outage history
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User comments about problems with ShareFile

  • Company - Once logging in, the home page wont load. Shared links and saved bookmared links wont load either and show "Invalid session".

  • David - I am not receiving files and people I am sending files to are not receiving them. The systems tells me the files were sent successfully. .

  • Dan - I am not receiving clients' files..

  • Matt - Unable to login to the site..

    ShareFile®

  • gregg - Can't save files. It goes to recovery.

  • Brian - Sharefile for Windows and Sharefile Online are both unable to upload files (both new files and edits of existing files). This is happening across all company devices..

  • Nathanael - Sharefile for Windows (drive mapper) is failing to upload saved files, sending them to a recovery folder instead. This is happening across company workstations. .

  • Wesley - Site Crashing and does not allow download of files or copy into other folders. .

  • Maria - Can't log in and client trying to send documents reported Sharefile Failed when uploading.

ShareFile status page - All services & components

Component Status
ShareFile® OK

ShareFile Related Services & Alternatives

Services commonly monitored together with ShareFile and alternatives

Microsoft Azure

Microsoft Azure

OK
0 incidents in the last 30 days
AWS

AWS

OK
0 incidents in the last 30 days
Microsoft 365

Microsoft 365

OK
0 incidents in the last 30 days
Zoom

Zoom

MINOR
0 incidents in the last 30 days
Microsoft Office 365

Microsoft Office 365

MAJOR
0 incidents in the last 30 days
Salesforce

Salesforce

MINOR
0 incidents in the last 30 days
Cloudflare

Cloudflare

OK
0 incidents in the last 30 days
Citrix

Citrix

OK
0 incidents in the last 30 days
Mimecast

Mimecast

OK
0 incidents in the last 30 days
Adobe

Adobe

MINOR
0 incidents in the last 30 days
Google Cloud

Google Cloud

OK
0 incidents in the last 30 days
DocuSign

DocuSign

OK
0 incidents in the last 30 days
Zapier

Zapier

OK
0 incidents in the last 30 days
Zendesk

Zendesk

OK
0 incidents in the last 30 days
AT&T

AT&T

OK
0 incidents in the last 30 days
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ShareFile is a secure file sharing and storage service that enables businesses to manage and collaborate on documents.

Monitoring ShareFile since January 2021

Need help? Try here:
Support at official website.
Check their official status page.

26 incidents in 2025

Frequently Asked Questions

Is ShareFile down today?

ShareFile isn't down. You can check ShareFile status and incident details on the top of the page. IsDown continuously monitors ShareFile official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current ShareFile status?

ShareFile is currently operational. You can check ShareFile status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a ShareFile outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is ShareFile down today or just slow?

Currently there's no report of ShareFile being slow. Check on the top of the page if there are any reported problems by other users.

How are ShareFile outages detected?

IsDown monitors the ShareFile official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is ShareFile having an outage right now?

ShareFile last outage was on October 06, 2025 with the title "Some ShareFile customers may be experiencing issues with logging into their ShareFile account"

How to check if ShareFile is down?

Why use IsDown to monitor ShareFile instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor ShareFile and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring ShareFile?

IsDown and DownDetector help users determine if ShareFile is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about ShareFile's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

How IsDown works?

  1. IsDown monitors official status pages

    We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.

  2. We notify you when there is an outage

    We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.

  3. Dedicated dashboard and integrations

    Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.

Want to be informed about ShareFile status changes?

IsDown offers an easy way to monitor ShareFile with maximum flexibility

Major Outages Notifications

IsDown monitors ShareFile for major outages. A major outage is when ShareFile experiences a critical issue that severely affects one or more services/regions. When ShareFile marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors ShareFile status page for minor outages. A minor outage is when ShareFile experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in ShareFile status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

ShareFile publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors ShareFile and all their 1 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

ShareFile and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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