ShareFile Status
Check if ShareFile is down, recent outages, user-reported issues, and outages map.
Is ShareFile down right now?
ShareFile is working normally
Last checked from ShareFile's status page
Check if ShareFile is down, recent outages, user-reported issues, and outages map.
ShareFile is working normally
Last checked from ShareFile's status page
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 156 incidents since started monitoring ShareFile status in January 2021. We collect data from 4484+ services, and normalize the data to give you a clear picture of the impact of the outage.
David
I am not receiving files and people I am sending files to are not receiving them. The systems tells me the files were sent successfully.
Dan
I am not receiving clients' files.
Matt
Unable to login to the site.
gregg
Can't save files. It goes to recovery
Brian
Sharefile for Windows and Sharefile Online are both unable to upload files (both new files and edits of existing files). This is happening across all company devices.
Nathanael
Sharefile for Windows (drive mapper) is failing to upload saved files, sending them to a recovery folder instead. This is happening across company workstations.
Wesley
Site Crashing and does not allow download of files or copy into other folders.
Maria
Can't log in and client trying to send documents reported Sharefile Failed when uploading
| Component | Status |
|---|---|
| ShareFile® | OK |
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Services commonly monitored together with ShareFile
ShareFile isn't down. You can check ShareFile status and incident details on the top of the page. IsDown continuously monitors ShareFile official status page every few minutes. In the last 24 hours, there were 0 outages reported.
ShareFile is currently operational. You can check ShareFile status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of ShareFile being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the ShareFile official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
ShareFile last outage was on September 23, 2025 with the title "Some ShareFile customers may be experiencing issues with uploading files to cloud zones"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor ShareFile and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
A Status Page Aggregator centralizes the status updates from multiple service providers into one dashboard, allowing you to monitor and receive alerts about outages or issues from all your critical services in one place.
The Status Aggregator brings you the convenience of monitoring all your critical services in one place, eliminating the need to check the status on multiple websites. It ensures timely alerts on service disruptions, helping you quickly address issues and minimize operational impacts.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor ShareFile with maximum flexibility
IsDown monitors ShareFile for major outages. A major outage is when ShareFile experiences a critical issue that severely affects one or more services/regions. When ShareFile marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors ShareFile status page for minor outages. A minor outage is when ShareFile experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in ShareFile status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
ShareFile publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors ShareFile and all their 1 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
ShareFile and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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