ShareFile status updated
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This chart shows the number of user-reported issues for ShareFile service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report ShareFile is down. The map shows recent ShareFile outages from around the world.
ShareFile Outage MapIn the last 90 days, ShareFile had 2 incidents with a median duration of 33 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Full incident reports for recent ShareFile outages, including timelines, affected components, and resolution details.
| Title | Started At | Duration |
|---|---|---|
|
We are currently investigating this issue.
|
Jan 29, 2026 at 03:04 PM UTC
|
37 minutes |
|
Customers may experience degraded experience while creating projects and engagements in Tax Solution
We are currently investigating this issue.
|
Jan 28, 2026 at 01:15 AM UTC
|
29 minutes |
|
We are currently investigating this issue.
|
Nov 20, 2025 at 07:46 AM UTC
|
about 3 hours |
|
Some ShareFile customers may be experiencing issues with login into ShareFile. We are investigati...
|
Nov 19, 2025 at 01:26 PM UTC
|
about 2 hours |
|
Some ShareFile customers may be experiencing issues with being able to log into their accounts. ...
|
Nov 08, 2025 at 08:27 PM UTC
|
35 minutes |
|
Some ShareFile customers may be experiencing issues with their accounts. We are investigating thi...
|
Oct 20, 2025 at 06:29 PM UTC
|
about 3 hours |
|
We are investigating customer reports of an issue impacting performance of ShareFile causing slow...
|
Oct 20, 2025 at 08:00 AM UTC
|
about 2 hours |
|
Some ShareFile customers may be experiencing issues with being able to log into their accounts. ...
|
Oct 06, 2025 at 04:29 PM UTC
|
about 4 hours |
|
Some ShareFile customers may be experiencing issues with their accounts. We are investigating thi...
|
Sep 23, 2025 at 08:19 PM UTC
|
about 1 hour |
|
Some ShareFile customers may be experiencing issues with being able to log into their accounts. W...
|
Sep 12, 2025 at 04:18 PM UTC
|
19 minutes |
Check if any ShareFile component is down. View the current status of 1 services and regions.
| Component | Status | Details |
|---|---|---|
| ShareFile® status | OK | View details |
IsDown has monitored ShareFile continuously since January 2021, tracking this Document & File Management for 5 years. Over that time, we've documented 164 outages and incidents, averaging 2.7 per month. When ShareFile goes down, incidents typically resolve within 86 minutes based on historical data.
We monitor ShareFile's official status page across 1 component. IsDown interprets ShareFile statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
To check if ShareFile is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track ShareFile status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
IsDown checks ShareFile's status page every few minutes, across all 1 components. We combine official status data with user reports to detect when ShareFile is down, often before the vendor announces it.
When ShareFile status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
IsDown checks ShareFile official status page for major/minor outages or downtimes. A major outage is when ShareFile experiences a critical issue that severely affects one or more services/regions. A minor incident is when ShareFile experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a ShareFile outage, we send you an alert and update your dashboard and status page.
ShareFile and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in ShareFile status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
ShareFile publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors ShareFile and all their 1 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Get started in minutes. Monitor all your critical services from one place.
IsDown checks the status of over 5,850+ services every few minutes. We aggregate official status information and normalize it, plus collect crowdsourced reports for early outage detection.
When we detect an incident or status change, you receive an alert immediately. Customize notifications by service, component, or severity to avoid alert fatigue.
View all your services in a unified dashboard or public or private status page. Send alerts to Slack, Teams, PagerDuty, Datadog, and 20+ other tools your team already uses.
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Looking for ShareFile outage alerts like Downdetector? IsDown monitors ShareFile's official status page for verified incident data, not just user reports. Know exactly when ShareFile is down, which components are affected, and when service health is restored. Here's why official ShareFile status monitoring beats crowdsourced detection:
| Features | IsDown | Downdetector |
|---|---|---|
| Official ShareFile status page monitoring. Know when ShareFile is down with real time incident details. | ||
| Monitor 5,850+ services including ShareFile in a single dashboard. | ||
| Instant ShareFile outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: ShareFile official status plus user reports for early outage detection. | ||
| Maintenance feed for ShareFile | ||
| Granular alerts filtering by ShareFile components and regions. |
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ShareFile isn't down. You can check ShareFile status and incident details on the top of the page. IsDown continuously monitors ShareFile official status page every few minutes. In the last 24 hours, there were 0 outages reported.
ShareFile is currently operational. You can check ShareFile status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of ShareFile being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the ShareFile official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
ShareFile last outage was on January 29, 2026 with the title "Customers can experience issues with left navigation menu and accessing solutions"
IsDown has tracked 164 ShareFile incidents since January 2021. When ShareFile goes down, incidents typically resolve within 86 minutes.
Check the ShareFile status at the top of this page. IsDown combines official status page data with user reports to show whether ShareFile is down for everyone or if the issue is on your end.
IsDown monitors 1 ShareFile components in real-time, tracking the official status page for outages, degraded performance, and scheduled maintenance.
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor ShareFile and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if ShareFile is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about ShareFile's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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