Outage in ShareFile
Some ShareFile customers may be experiencing issues with their ShareFile account
Resolved MinorIncident Report
Summary AI Generated
ShareFile experienced a 2.6-hour incident affecting AI File Renaming and AI File Validation for Document Request Lists. The root cause was identified and a fix was implemented within approximately 90 minutes of the incident opening. The incident was fully resolved by 1:15 PM ET on June 23, 2026.
Some ShareFile customers may be experiencing issues with AI File Renaming and AI File Validation for Document Request Lists. We are investigating this issue and we will provide updates here as soon as available.
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Latest Updates ( sorted recent to last )
RESOLVED
24 days ago - at 06/23/2026 05:15PM
This incident has been resolved.
MONITORING
24 days ago - at 06/23/2026 04:27PM
A fix has been implemented and we are monitoring results.
IDENTIFIED
24 days ago - at 06/23/2026 04:15PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
24 days ago - at 06/23/2026 02:49PM
We are continuing to investigate this issue.
INVESTIGATING
24 days ago - at 06/23/2026 02:37PM
Some ShareFile customers may be experiencing issues with AI File Renaming and AI File Validation for Document Request Lists. We are investigating this issue and we will provide updates here as soon as available.
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