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Outage in ShareFile

Some ShareFile customers may be experiencing issues with their ShareFile account

Resolved Minor
September 21, 2026 - Started 15 days ago - Lasted about 5 hours
Official incident page

Incident Report

Summary AI Generated

A minor incident affecting some ShareFile customers caused issues with account access, lasting approximately 5 hours. The problem was identified and investigated by the ShareFile team. The incident was fully resolved with no further updates required.

Some ShareFile customers may be experiencing issues with their accounts. We are investigating this issue and we will provide updates here as soon as available.

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Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 09/22/2026 02:45AM

This incident has been resolved.

INVESTIGATING 15 days ago - at 09/21/2026 09:45PM

Some ShareFile customers may be experiencing issues with their accounts. We are investigating this issue and we will provide updates here as soon as available.

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