Outage in ShareFile
ShareFile customers with Storage Zone Controllers are not operational at this time.
Resolved MajorIncident Report
Summary AI Generated
ShareFile experienced a major outage lasting approximately 95 hours in which customers using Storage Zone Controllers were unable to access the service. The issue affected the ShareFile platform and rendered Storage Zone Controller environments non-operational. Access was restored following recovery efforts, with instructions provided directly to account owners to complete remediation.
We are currently investigating this issue.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 07/14/2026 03:06PM
Storage Zones Controller customer access is currently being restored. Recovery instructions have been provided directly to account owners.
INVESTIGATING
7 days ago - at 07/10/2026 04:12PM
We are currently investigating this issue.
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