Check if ShareFile ® is down, official outages, user-reported issues, and outages map.
ShareFile ® is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more ShareFile status data.
IsDown has tracked 73 incidents for ShareFile ® since started monitoring ShareFile status in January 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Oct 06, 2025
12:29 PM EDT
|
Minor
Some ShareFile customers may be experiencing issues with being able to log into their accounts. ...
|
about 4 hours |
Sep 23, 2025
04:19 PM EDT
|
Minor
Some ShareFile customers may be experiencing issues with their accounts. We are investigating thi...
|
about 1 hour |
Sep 12, 2025
12:18 PM EDT
|
Minor
Some ShareFile customers may be experiencing issues with being able to log into their accounts. W...
|
19 minutes |
Aug 28, 2025
12:52 PM EDT
|
Major
Some ShareFile customers may be experiencing issues with being able to log into their accounts. W...
|
about 1 hour |
Aug 06, 2025
06:04 AM EDT
|
Major
We are currently investigating this issue.
|
15 minutes |
Jul 14, 2025
11:41 AM EDT
|
Major
We are investigating customer reports of an issue impacting performance of ShareFile causing slow...
|
1 day |
Jul 10, 2025
07:54 PM EDT
|
Minor
Some ShareFile customers may be experiencing issues with emails and notifications. We are working...
|
42 minutes |
Jul 08, 2025
11:28 AM EDT
|
Minor
We're currently experiencing intermittent issues with self-service billing changes in ShareFile. ...
|
about 2 hours |
Jun 10, 2025
02:10 PM EDT
|
Minor
We're currently experiencing issues with self-service billing changes and amendments in ShareFile...
|
about 8 hours |
Jun 09, 2025
09:01 PM EDT
|
Major
We are currently investigating this issue.
|
about 5 hours |
Matt - Unable to login to the site..
ShareFile® is a secure file sharing and storage service that allows users to easily send, receive, and manage files online.
Monitoring ShareFile since January 2021
ShareFile® is part of ShareFile. Check the ShareFile's status.
24 incidents in 2025
ShareFile ® isn't down. You can check ShareFile ® status and incident details on the top of the page. IsDown continuously monitors ShareFile ® official status page every few minutes. In the last 24 hours, there were 0 outages reported.
ShareFile ® is currently operational. You can check ShareFile ® status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of ShareFile ® being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the ShareFile ® official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
ShareFile ® last outage was on October 06, 2025 with the title "Some ShareFile customers may be experiencing issues with logging into their ShareFile account"
IsDown and DownDetector help users determine if ShareFile is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about ShareFile's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.
We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.
Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.
IsDown offers an easy way to monitor ShareFile with maximum flexibility
IsDown monitors ShareFile® for major outages. A major outage is when ShareFile® experiences a critical issue that severely affects one or more services/regions. When ShareFile marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors ShareFile status page for minor outages. A minor outage is when ShareFile® experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in ShareFile status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
ShareFile publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors ShareFile and all their 1 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
ShareFile and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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