Outage in ShareFile
Some ShareFile customers may be experiencing issues with their ShareFile account
Resolved MajorIncident Report
Some ShareFile customers may be experiencing issues with their accounts. We are investigating this issue and we will provide updates here as soon as available.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 10/20/2025 09:31PM
This incident has been resolved.
MONITORING
6 months ago - at 10/20/2025 09:25PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
6 months ago - at 10/20/2025 09:22PM
We are currently investigating this issue.
MONITORING
6 months ago - at 10/20/2025 09:06PM
We are continuing to monitor for any further issues.
MONITORING
6 months ago - at 10/20/2025 09:03PM
ShareFile is now operational, and we are continuing to monitor its performance closely.
IDENTIFIED
6 months ago - at 10/20/2025 07:43PM
The issue has been identified and a fix is being implemented.
MONITORING
6 months ago - at 10/20/2025 07:18PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
6 months ago - at 10/20/2025 07:00PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
6 months ago - at 10/20/2025 06:47PM
We are continuing to investigate this issue.
INVESTIGATING
6 months ago - at 10/20/2025 06:42PM
We are currently experiencing an outage affecting ShareFile due to multiple service disruptions on our cloud provider's side. Our team is actively monitoring the situation and awaiting further updates from the provider.
INVESTIGATING
6 months ago - at 10/20/2025 06:29PM
Some ShareFile customers may be experiencing issues with their accounts. We are investigating this issue and we will provide updates here as soon as available.
Latest ShareFile outages
Some ShareFile users may be experiencing issues with uploads and downloads on their accounts - 19 days ago
User may experience issue with creating Clients - about 1 month ago
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