Outage in ShareFile
Some ShareFile customers may be experiencing issues with their ShareFile account
Resolved MajorIncident Report
Some ShareFile customers may be experiencing issues with their accounts. We are investigating this issue and we will provide updates here as soon as available.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 10/20/2025 09:31PM
This incident has been resolved.
MONITORING
2 days ago - at 10/20/2025 09:25PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
2 days ago - at 10/20/2025 09:22PM
We are currently investigating this issue.
MONITORING
2 days ago - at 10/20/2025 09:06PM
We are continuing to monitor for any further issues.
MONITORING
2 days ago - at 10/20/2025 09:03PM
ShareFile is now operational, and we are continuing to monitor its performance closely.
IDENTIFIED
2 days ago - at 10/20/2025 07:43PM
The issue has been identified and a fix is being implemented.
MONITORING
2 days ago - at 10/20/2025 07:18PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
2 days ago - at 10/20/2025 07:00PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
2 days ago - at 10/20/2025 06:47PM
We are continuing to investigate this issue.
INVESTIGATING
2 days ago - at 10/20/2025 06:42PM
We are currently experiencing an outage affecting ShareFile due to multiple service disruptions on our cloud provider's side. Our team is actively monitoring the situation and awaiting further updates from the provider.
INVESTIGATING
2 days ago - at 10/20/2025 06:29PM
Some ShareFile customers may be experiencing issues with their accounts. We are investigating this issue and we will provide updates here as soon as available.
Latest ShareFile outages
Some ShareFile customers may be experiencing issues with logging into their ShareFile account - 16 days ago
Some ShareFile customers may be experiencing issues with uploading files to cloud zones - 29 days ago
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