Outage in ShareFile
RightSignature / eSignature uploads are failing.
Resolved MajorIncident Report
Summary AI Generated
ShareFile's RightSignature/eSignature service experienced a major incident on June 30, 2026, lasting approximately 2.8 hours, during which file uploads were failing. The root cause was identified and required multiple fix attempts before a stable resolution was achieved. The incident was fully resolved by 8:40 AM ET.
We are currently investigating this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
17 days ago - at 06/30/2026 12:40PM
This incident has been resolved.
INVESTIGATING
17 days ago - at 06/30/2026 11:51AM
This incident has been resolved.
INVESTIGATING
17 days ago - at 06/30/2026 11:17AM
A fix has been implemented and we are monitoring results.
INVESTIGATING
17 days ago - at 06/30/2026 10:19AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
17 days ago - at 06/30/2026 09:59AM
A fix has been implemented and we are monitoring results.
INVESTIGATING
17 days ago - at 06/30/2026 09:58AM
**Identified** - The issue has been identified and a fix is being implemented.
INVESTIGATING
17 days ago - at 06/30/2026 09:53AM
We are currently investigating this issue.
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