ShareFile customers experienced account access issues for approximately 2.1 hours. The primary problem was with project creation functionality, which prevented users from creating new projects within their ShareFile accounts. The service was restored and the incident was resolved after monitoring confirmed system stability.
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This incident has been resolved.
Project creation is now functioning. We are monitoring the system and continuing to investigate.
Some ShareFile customers may be experiencing issues with their accounts. We are investigating this issue and we will provide updates here as soon as available.
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