Outage in Pronto
Online Status Issue
Resolved MinorIncident Report
Online status indicators are currently having issues in Pronto. We are investigating.
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 09/26/2025 04:26PM
This incident has been resolved.
MONITORING
5 months ago - at 09/26/2025 03:12PM
The fix has been deployed and online status indicators are working again. Please close and re-open the Pronto app to ensure your own indicator is working properly. We will monitor for a little while to ensure a full fix.
IDENTIFIED
5 months ago - at 09/26/2025 03:04PM
We have identified an issue causing unexpected behavior after a key rotation was performed during maintenance last night. We are deploying a fix.
INVESTIGATING
5 months ago - at 09/26/2025 02:50PM
Online status indicators are currently having issues in Pronto. We are investigating.
Latest Pronto outages
Degraded service due to AWS outage - 4 months ago
Delayed notifications - 11 months ago
Intermittent issues with web app - almost 2 years ago
Database Maintenance - almost 2 years ago
Database issues - almost 2 years ago
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