Pronto status updated a few minutes ago
Pronto is working normally
This chart shows the number of user-reported issues for Pronto service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Pronto is down. The map shows recent Pronto outages from around the world.
Pronto Outage MapCheck Pronto status history below. IsDown detects when Pronto is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
AWS is recovering from a large-scale outage that is affecting Pronto's ability to scale up to mee...
|
Oct 20, 2025 at 04:13 PM UTC
|
about 7 hours |
|
Online status indicators are currently having issues in Pronto. We are investigating.
|
Sep 26, 2025 at 02:50 PM UTC
|
about 2 hours |
|
We are currently experiencing longer than normal delays delivering new message notifications. We ...
|
Apr 02, 2025 at 03:03 AM UTC
|
21 minutes |
|
One of our hosting providers had intermittent problems resulting in errors in the Pronto web app....
|
Apr 12, 2024 at 10:30 PM UTC
|
about 2 hours |
|
The database maintenance is taking longer than expected. Service may unreliable until it is compl...
|
Mar 21, 2024 at 11:09 AM UTC
|
about 2 hours |
|
There is a connectivity issue with our primary database. We are working urgently with our databas...
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Mar 19, 2024 at 05:41 PM UTC
|
about 2 hours |
|
Database queries have begun to hang for an unknown reason and have resulted in system downtime. W...
|
Sep 20, 2023 at 09:12 PM UTC
|
about 1 hour |
|
We are again seeing increased error rates and problems connecting to our real-time messaging serv...
|
Sep 07, 2023 at 02:34 PM UTC
|
about 2 hours |
|
We are again seeing increased error rates and problems connecting to our real-time messaging serv...
|
Sep 06, 2023 at 03:01 PM UTC
|
about 7 hours |
|
Our real time messaging service provider is currently experiencing a major system outage. This ev...
|
Sep 05, 2023 at 09:16 PM UTC
|
about 3 hours |
Check if any Pronto component is down. View the current status of 2 services and regions.
| Component | Status |
|---|---|
| Pronto Platform | OK |
| Pronto Web App | OK |
IsDown has monitored Pronto continuously since February 2026.
We monitor Pronto's official status page across 2 components. IsDown interprets Pronto statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
To check if Pronto is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track Pronto status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
IsDown checks Pronto's status page every few minutes, across all 2 components. We combine official status data with user reports to detect when Pronto is down, often before the vendor announces it.
When Pronto status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
IsDown checks Pronto official status page for major/minor outages or downtimes. A major outage is when Pronto experiences a critical issue that severely affects one or more services/regions. A minor incident is when Pronto experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Pronto outage, we send you an alert and update your dashboard and status page.
Pronto and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Pronto status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Pronto publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Pronto and all their 2 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
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IsDown checks the status of over 5,850+ services every few minutes. We aggregate official status information and normalize it, plus collect crowdsourced reports for early outage detection.
When we detect an incident or status change, you receive an alert immediately. Customize notifications by service, component, or severity to avoid alert fatigue.
View all your services in a unified dashboard or public or private status page. Send alerts to Slack, Teams, PagerDuty, Datadog, and 20+ other tools your team already uses.
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Looking for Pronto outage alerts like Downdetector? IsDown monitors Pronto's official status page for verified incident data, not just user reports. Know exactly when Pronto is down, which components are affected, and when service health is restored. Here's why official Pronto status monitoring beats crowdsourced detection:
| Features | IsDown | Downdetector |
|---|---|---|
| Official Pronto status page monitoring. Know when Pronto is down with real time incident details. | ||
| Monitor 5,850+ services including Pronto in a single dashboard. | ||
| Instant Pronto outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: Pronto official status plus user reports for early outage detection. | ||
| Maintenance feed for Pronto | ||
| Granular alerts filtering by Pronto components and regions. |
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Pronto isn't down. You can check Pronto status and incident details on the top of the page. IsDown continuously monitors Pronto official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Pronto is currently operational. You can check Pronto status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Pronto being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Pronto official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Pronto last outage was on December 07, 2021 with the title "AWS outage"
IsDown has tracked 22 Pronto incidents since February 2026.
Check the Pronto status at the top of this page. IsDown combines official status page data with user reports to show whether Pronto is down for everyone or if the issue is on your end.
IsDown monitors 2 Pronto components in real-time, tracking the official status page for outages, degraded performance, and scheduled maintenance.
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Pronto and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Pronto is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Pronto's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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