Outage in Pronto
Database issues
Resolved MajorIncident Report
There is a connectivity issue with our primary database. We are working urgently with our database vendor to understand the issue and get it fixed as soon as possible. We apologize for the issues and will send out another update as soon as we know more.
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Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 03/19/2024 07:34PM
The issue has been fully resolved. Thanks for your patience.
MONITORING
almost 2 years ago - at 03/19/2024 05:52PM
A fix has been implemented and we are monitoring for stability.
INVESTIGATING
almost 2 years ago - at 03/19/2024 05:41PM
There is a connectivity issue with our primary database. We are working urgently with our database vendor to understand the issue and get it fixed as soon as possible. We apologize for the issues and will send out another update as soon as we know more.
Latest Pronto outages
Degraded service due to AWS outage - 4 months ago
Online Status Issue - 5 months ago
Delayed notifications - 11 months ago
Intermittent issues with web app - almost 2 years ago
Database Maintenance - almost 2 years ago
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