Outage in Pronto

Real-time web sockets issue

Resolved Minor

September 07, 2023 - Started over 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

We are again seeing increased error rates and problems connecting to our real-time messaging service provider. They are investigating the issue.

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Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 09/07/2023 04:18PM

This incident has been resolved.

MONITORING over 2 years ago - at 09/07/2023 02:42PM

Our provider has implemented a fix and we are monitoring the results.

INVESTIGATING over 2 years ago - at 09/07/2023 02:34PM

We are again seeing increased error rates and problems connecting to our real-time messaging service provider. They are investigating the issue.

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