Outage in Pronto
Pronto system outage
Resolved MajorIncident Report
Our real time messaging service provider is currently experiencing a major system outage. This event is also affecting Pronto. They are aware of the issue are are currently working to resolve the issue as quickly as possible.
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 09/06/2023 12:44AM
Our service provider has marked this issue as resolved. Our systems look good and everything is functioning as normal. Thank you for your patience.
MONITORING
over 2 years ago - at 09/05/2023 11:03PM
Our service provider seems to have resolved the issue and Pronto is currently functional. We will continue to monitor the situation and await further updates from them until they have confirmed the solution.
IDENTIFIED
over 2 years ago - at 09/05/2023 09:52PM
We are again experiencing the same issue as before, causing a service disruption to Pronto. We will continue to monitor the situation and update when we have further information.
MONITORING
over 2 years ago - at 09/05/2023 09:31PM
Our service provider seems to have resolved the issue and Pronto is currently functional. We will continue to monitor the situation and await further updates from them until they have confirmed the solution.
IDENTIFIED
over 2 years ago - at 09/05/2023 09:16PM
Our real time messaging service provider is currently experiencing a major system outage. This event is also affecting Pronto. They are aware of the issue are are currently working to resolve the issue as quickly as possible.
Latest Pronto outages
Degraded service due to AWS outage - 4 months ago
Online Status Issue - 5 months ago
Delayed notifications - 11 months ago
Intermittent issues with web app - almost 2 years ago
Database Maintenance - almost 2 years ago
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