Outage in Proofpoint Security Awareness

Training Reports Data

Minor
June 09, 2025 - Started 5 days ago
Official incident page

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Outage Details

We have identified an issue in our EU Region related to Training reports including API endpoints having delayed or incomplete data. We are currently working to resolve this issue.
Components affected
Proofpoint Security Awareness Training Platform - Europe Proofpoint Security Awareness Simulated Phishing - Europe
Latest Updates ( sorted recent to last )
IDENTIFIED about 7 hours ago - at 06/14/2025 08:37PM

Training reports and related API endpoints are operational. We are continuing to work on resolving the issue with delayed and missing in the Phishing reports.

Reports Impacted:
- Repeat Behaviors
- Campaign Comparison
- User Details
- Campaign Details
- Analyzer Reports
- Results API Phishing Simulation Endpoints
- Admin Dashboard

IDENTIFIED 3 days ago - at 06/11/2025 10:00PM

We are continuing to work on resolving the issue with delayed and incomplete data in the Phishing and Training reports.

Reports Impacted:
- Repeat Behaviors
- Campaign Comparison
- User Details
- Campaign Details
- Analyzer Reports
- Results API Phishing Simulation Endpoints
- Admin Dashboard
- All Training Reports and API endpoints

IDENTIFIED 5 days ago - at 06/09/2025 04:59PM

We have identified an issue in our EU Region related to Phishing and Training reports having delayed or incomplete data. We are currently working to resolve this issue.

Reports Impacted:
- Repeat Behaviors
- Campaign Comparison
- User Details
- Campaign Details
- Results API Phishing Simulation Endpoints
- Admin Dashboard
- All Training Reports and API endpoints

IDENTIFIED 5 days ago - at 06/09/2025 03:52PM

We have identified an issue in our EU Region related to Training reports including API endpoints having delayed or incomplete data. We are currently working to resolve this issue.

Latest Proofpoint Security Awareness outages

Simulated Phishing Errors - about 1 month ago
Missing Phishing Simulation and PhishAlarm Data - about 2 months ago
Service Disruptions in US Region - about 2 months ago
Phishing Reports Delay in Data - about 2 months ago
PhishAlarm issue with Outlook for Mac - 4 months ago

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