Outage in Prophix
AWS outage affecting customers in us-east region
Resolved MinorIncident Report
We want to inform you that we are currently experiencing service disruptions due to an ongoing issue with Amazon Web Services (AWS), our cloud infrastructure provider.
You may experience intermittent service disruptions or degraded performance. We will provide updates as the situation evolves.
Need to monitor Prophix outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 10/21/2025 02:33AM
AWS has confirmed that the underlying issues in US regions are now resolved, and Prophix engineers have validated that Prophix Cloud Services is operating normally. However, if you continue to experience any issues, please submit a ticket to our support team.
MONITORING
4 months ago - at 10/21/2025 02:15AM
All services are now operating within normal parameters after our cloud provider AWS initiated further mitigations during the day. Our cloud operations teams are continuing to monitor the performance of Prophix Cloud Services in US regions to ensure continued stability and will take any additional actions needed to maintain reliability.
MONITORING
4 months ago - at 10/20/2025 10:40PM
AWS has implemented updates to address the underlying infrastructure issues, and we are seeing sustained improvement across Prophix Cloud Services in US regions. We continue to closely monitor all Prophix Cloud Services as the AWS service stabilizes.
Some Data Integration Services jobs in US regions may continue to experience delays this evening as AWS clears residual backlogs in their event queues. Our teams are actively monitoring performance to ensure continued stability and will take any additional actions needed to maintain reliability.
MONITORING
4 months ago - at 10/20/2025 05:04PM
We continue to monitor the outages at AWS affecting some of our services in the US region. Our engineering and cloud operations teams are continuing to active work with AWS to restore full service as quickly as possible. Please be assured this is our top priority, and all necessary resources are dedicated to minimizing any potential impact.
MONITORING
4 months ago - at 10/20/2025 02:46PM
We are actively monitoring the situation and ongoing status can also be found at: https://health.aws.amazon.com/health/status
MONITORING
4 months ago - at 10/20/2025 12:06PM
We are continuing to monitor for any further issues.
MONITORING
4 months ago - at 10/20/2025 12:01PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
4 months ago - at 10/20/2025 12:01PM
We want to inform you that we are currently experiencing service disruptions due to an ongoing issue with Amazon Web Services (AWS), our cloud infrastructure provider.
You may experience intermittent service disruptions or degraded performance. We will provide updates as the situation evolves.
Latest Prophix outages
Degraded Performance – Prophix One Services (US-East Region) - about 2 months ago
Prophix One: Financial Planning & Analysis Issues in US2-01 - 7 months ago
Intermittent access issues affecting customers in US1 region - over 4 years ago
Intermittent access issues affecting customers in US and CA regions - almost 5 years ago
Intermittent access issues affecting customers in UK - about 5 years ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 5850 services available
Integrations with
