Outage in Prophix

Degraded Performance – Prophix One Services (US-West Region)

Resolved Minor

March 04, 2026 - Started about 1 month ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently experiencing degraded performance affecting a subset of Prophix One services in the US-West region. Users in this region may notice slower response times or intermittent availability. Our engineering team is actively investigating the root cause and working to restore normal performance as quickly as possible. Further updates will be posted here as they become available.

Components affected

Prophix FP&A Plus (US2-01)

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 03/04/2026 07:52PM

All FP&A Plus environments should be working correctly - if customers are still seeing any issues, please log a ticket at https://support.prophix.cloud.

MONITORING about 1 month ago - at 03/04/2026 07:01PM

A fix has been implemented - we're currently monitoring results.

INVESTIGATING about 1 month ago - at 03/04/2026 06:48PM

We are currently experiencing degraded performance affecting a subset of Prophix One services in the US-West region. Users in this region may notice slower response times or intermittent availability.

Our engineering team is actively investigating the root cause and working to restore normal performance as quickly as possible.

Further updates will be posted here as they become available.

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