Outage in Prophix
Intermittent access issues affecting customers in UK
Resolved MajorIncident Report
We are currently investigating an access issue to Prophix Cloud that is affecting a few customers in UK region.
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Latest Updates ( sorted recent to last )
RESOLVED
about 5 years ago - at 02/01/2021 04:07PM
This incident has been resolved.
MONITORING
about 5 years ago - at 02/01/2021 03:55PM
We have restored access to affected customers in the UK region and monitoring the resolution.
IDENTIFIED
about 5 years ago - at 02/01/2021 03:02PM
AWS has identified the issue and currently working to resolve. We are continuing to work with AWS on mitigation activities..
INVESTIGATING
about 5 years ago - at 02/01/2021 01:17PM
The issue is related to partial system outage in AWS's UK region. We are currently working towards a resolution.
INVESTIGATING
about 5 years ago - at 02/01/2021 12:45PM
We are currently investigating an access issue to Prophix Cloud that is affecting a few customers in UK region.
Latest Prophix outages
Degraded Performance – Prophix One Services (US-West Region) - about 1 month ago
Degraded Performance – Prophix One Services (US-East Region) - 4 months ago
AWS outage affecting customers in us-east region - 6 months ago
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