Outage in PROS
RTPE Degraded Performance US1 POD
Resolved MinorIncident Report
Summary AI Generated
The PROS RTPE evaluation service in the US1 POD experienced degraded performance for 3.4 hours, affecting customer operations. Mitigation actions were implemented and performance was gradually restored, with full service recovery confirmed by the end of the incident.
Customers may experience degraded performance in US1 POD from RTPE evaluation service. We are actively working to resolve the issue.
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Latest Updates ( sorted recent to last )
RESOLVED
about 10 hours ago - at 03/04/2026 06:10PM
We confirm all services are now back to normal. Please contact PROS Support if you encounter any further problem.
INVESTIGATING
about 10 hours ago - at 03/04/2026 05:38PM
Performance is restored in RTPE evaluation service in US1 POD. We will continue to monitor to confirm the issue has been resolved.
INVESTIGATING
about 10 hours ago - at 03/04/2026 05:38PM
Performance is be restored in RTPE evaluation service in US1 POD. We will continue to monitor to confirm the issue has been resolved.
INVESTIGATING
about 11 hours ago - at 03/04/2026 05:10PM
Mitigation actions have completed in RTPE evaluation service in US1 POD. We expect performance to be restored in approximately 30 minutes. We will continue to monitor to confirm the issue has been resolved.
INVESTIGATING
about 12 hours ago - at 03/04/2026 03:52PM
Customers may experience degraded performance in US1 POD from RTPE evaluation service. We are continuing work to resolve the issue.
INVESTIGATING
about 13 hours ago - at 03/04/2026 02:52PM
Customers may experience degraded performance in US1 POD from RTPE evaluation service. We are actively working to resolve the issue.
INVESTIGATING
about 13 hours ago - at 03/04/2026 02:49PM
Customers may experience degraded performance in US1 POD from RTPE evaluation service. We are actively working to resolve the issue.
Latest PROS outages
Data Platform EU1 region degradation - 8 months ago
Partial outage for smartCPQ in our US1 and EU1 cloud regions - 10 months ago
RTPE Degraded Performance US1 POD - 10 months ago
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