Outage in Proxyclick

Azure Network Instability

Resolved Minor
January 25, 2023 - Started over 2 years ago - Lasted about 5 hours
Official incident page

Incident Report

Currently Azure is experiencing major issues and instability that is impacting most parts of Proxyclick infrastructure, and we are monitoring the system. The impact from the Azure Networking instability may effect all parts of Proxyclick.
Components affected
Proxyclick OneDrive integration Proxyclick Calendar integration Proxyclick Salesforce integration Proxyclick Exports Proxyclick Proovr Proxyclick Dashboard Proxyclick iPad app Proxyclick Browser-based Kiosk Proxyclick SMS Proxyclick Mail Proxyclick Slack Proxyclick API Proxyclick Webhooks Proxyclick Box integration Proxyclick Dropbox integration
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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 01/25/2023 02:26PM

Microsoft has closed the underlying Azure incident VSG1-B90 which affected Proxyclick services. All services have returned to normal operation and responsiveness.

INVESTIGATING over 2 years ago - at 01/25/2023 09:10AM

Currently Azure is experiencing major issues and instability that is impacting most parts of Proxyclick infrastructure, and we are monitoring the system. The impact from the Azure Networking instability may effect all parts of Proxyclick.

Latest Proxyclick outages

QR Code Printing Issue in Kiosk Version V4.1.27 - 3 months ago
S2 - Visitors are not receiving SMS notifications in Belgium - 4 months ago
S2 - Issues in the download and printing of badges - 5 months ago
S2 - All Access Control Systems are down, ACS Extender showing as offline - 5 months ago
S2- Elevated response times in the admin dashboard - 11 months ago

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