Outage in Proxyclick

Degraded performance of ipad app kiosk

Resolved Major

May 17, 2023 - Started over 2 years ago - Lasted about 3 hours
Official incident page

Incident Report

We are investigating reports of intermittent connectivity when syncing new iPad app kiosk instances.

Components affected

Proxyclick iPad app

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Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 05/17/2023 03:29PM

This incident has been resolved. RCA to come.

INVESTIGATING over 2 years ago - at 05/17/2023 12:45PM

We are investigating reports of intermittent connectivity when syncing new iPad app kiosk instances.

Latest Proxyclick outages

QR Code Printing Issue in Kiosk Version V4.1.27 - 7 months ago

S2 - Visitors are not receiving SMS notifications in Belgium - 8 months ago

S2 - Issues in the download and printing of badges - 9 months ago

S2 - All Access Control Systems are down, ACS Extender showing as offline - 9 months ago

S2- Elevated response times in the admin dashboard - about 1 year ago

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