Outage in Paessler

Listing existing subscriptions & booking new subscriptions impaired

Resolved Major

November 14, 2024 - Started over 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

Currently it is not possible to list details of existing subscriptions or book new subscriptions. The issue has been identified, we're working on a solution.

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 11/14/2024 02:02PM

This incident has been resolved.

IDENTIFIED over 1 year ago - at 11/14/2024 12:02PM

Currently it is not possible to list details of existing subscriptions or book new subscriptions. The issue has been identified, we're working on a solution.

Latest Paessler outages

Service Disruption - Authentication Issues - 3 months ago

Elevated error rates, subscription management unavailable - 4 months ago

Contacting Support via 'Setup | Contact Support' impaired - over 1 year ago

Error messages on app.my-prtg.com - about 2 years ago

Logging in to PRTG Hosted Monitor Instances via Browser impaired - over 2 years ago

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