Outage in Paessler
Contacting Support via 'Setup | Contact Support' impaired
Resolved MinorIncident Report
When trying to send logs/contact support via 'Setup | Contact Support' from a PRTG Hosted Monitor instance, it fails with error '403 forbidden'
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 06/18/2024 11:32AM
This incident has been resolved.
MONITORING
over 1 year ago - at 06/18/2024 10:24AM
A fix has been implemented, we are monitoring the situation.
IDENTIFIED
over 1 year ago - at 06/18/2024 08:43AM
A potential configuration issue has been identified, a fix is on its way.
INVESTIGATING
over 1 year ago - at 06/18/2024 07:52AM
When trying to send logs/contact support via 'Setup | Contact Support' from a PRTG Hosted Monitor instance, it fails with error '403 forbidden'
Latest Paessler outages
Service Disruption - Authentication Issues - 3 months ago
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Listing existing subscriptions & booking new subscriptions impaired - over 1 year ago
Error messages on app.my-prtg.com - about 2 years ago
Logging in to PRTG Hosted Monitor Instances via Browser impaired - over 2 years ago
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