Increased latency and errors observed in US-West

This incident has been fully resolved. Our infrastructure provider has restored normal operations, and all systems are functioning as expected. Service performance and reliability have returned to pre-event levels. PubNub continues to monitor systems closely to ensure ongoing stability and we will provide an RCA in in the next couple of day.

Thank you for your patience and understanding throughout this event. If you experience any further issues, please reach out to PubNub Support.

PubNub remains stable, and our infrastructure provider has restored normal service capacity. Systems are now operating at pre-event levels, and most dependent services are performing as expected. We continue to monitor closely and will share further updates as needed. Please contact PubNub Support if you experience any impact.

PubNub remains stable, and our infrastructure provider continues to make steady progress in restoring services. System performance and reliability are improving, and functionality across affected components is returning to normal levels. We continue to monitor closely and will share additional updates as recovery progresses. We will provide another update when there are any changes in status which we expect within the hour. Please contact PubNub Support if you experience any impact.

Our status is the same: stable, and working with our infrastructure provider to restore services to their normal state. Our normal policy is to update every 30 minutes, but we will stop issuing this status; we will update this page when a change to the status occurs. As always, reach out to PubNub support with any issues.

PubNub remains stable, with only minor issues being observed. Our infrastructure provider is making progress in restoring their services, with early signs of recovery in several regions. We continue to work closely with them as they complete mitigations across the remaining areas. Please reach out to PubNub Support if you experience any impact.

PubNub continues to remains stable, with only minor issues being observed. Our infrastructure provider is making progress in restoring their services, with early signs of recovery in several regions. We continue to work closely with them as they complete mitigations across the remaining areas. Please reach out to PubNub Support if you experience any impact.

The issue has been identified and a fix is being implemented.

PubNub remains stable and fully operational. Our infrastructure provider is continuing to apply mitigation steps to restore normal health across their network and related services. We are closely monitoring the situation and coordinating with them to ensure continued stability. Please reach out to PubNub Support if you experience any service issues.

We are still stable, but seeing minor issues. We are still working with our infrastructure provider to address the remaining issues. Please reach out to PubNub support with any issues.

We are still working with our infrastructure provider to mitigate the effects of the ongoing issues. We have been monitoring and handling traffic to minimize disruptions. While points of presence in the US may see slightly higher latencies, we are stable. Please reach out to PubNub support to report issues.

The issue has been identified and a fix is being implemented.

Apologies, but we are continuing to investigate this issue.

We are continuing to investigate this issue.

Beginning at 12:40 UTC, we observed increased latency and errors in our US-West region for multiple services. PubNub Technical Staff is currently investigating, and more updates will follow once available.