Outage in PubNub
Errors and Latency for Presence in FRA and BOM
Resolved MinorIncident Report
Summary AI Generated
PubNub's Presence Service experienced elevated errors and latency at its Frankfurt and Bombay points-of-presence for approximately 37 minutes. The issue was identified and a fix was implemented, followed by a monitoring period before full resolution. The incident was fully resolved with no further action required unless users believed they were still impacted.
Users may be experiencing elevated error and latency rates from our Frankfurt and Bombay points-of-presence. We are working on remediation and will update this as we make progress. If you are affected, reach out to support@pubnub.com.
Components affected
PubNub Presence ServiceTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 10/22/2026 04:35PM
This incident has been resolved. If you feel you were impacted, please contact support@pubnub.com.
MONITORING
3 days ago - at 10/22/2026 04:19PM
A fix has been implemented and we are monitoring the results. If you were impacted by this issue, or feel you are still being impacted, please reach out to support@pubnub.com.
IDENTIFIED
3 days ago - at 10/22/2026 04:12PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
3 days ago - at 10/22/2026 04:02PM
Users may be experiencing elevated error and latency rates from our Frankfurt and Bombay points-of-presence. We are working on remediation and will update this as we make progress. If you are affected, reach out to support@pubnub.com.
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