Outage in PubNub

Delay in Publishing Messages to Storage Globally

Resolved Minor

January 01, 2026 - Started about 1 month ago - Lasted 39 minutes
Official incident page

Incident Report

Starting at 12:13AM GMT, we began seeing delays in published messages being written to history storage. Users may be unable to access recently stored messages through History API calls. The messages will eventually be published. Our engineers are actively working to address the issue and we will provide updates here. If you feel your service has been impacted and you would like to discuss, please email support@pubnub.com.

Components affected

PubNub North America Points of Presence PubNub European Points of Presence PubNub Storage and Playback Service PubNub Asia Pacific Points of Presence PubNub Southern Asia Points of Presence

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 01/01/2026 01:00AM

The incident has been resolved. Published messages continue to be written to history storage normally. No messages were lost during the incident. If you believe you were impacted by the incident and wish to discuss it with our team, please contact us by email at support@pubnub.com

MONITORING about 1 month ago - at 01/01/2026 12:44AM

A fix has been applied and we are monitoring the results. Published messages waiting on queue to be written to history have now been successfully written. We will continue to monitor for the next 15 minutes.

INVESTIGATING about 1 month ago - at 01/01/2026 12:25AM

Starting at 12:13AM GMT, we began seeing delays in published messages being written to history storage. Users may be unable to access recently stored messages through History API calls. The messages will eventually be published.

Our engineers are actively working to address the issue and we will provide updates here. If you feel your service has been impacted and you would like to discuss, please email support@pubnub.com.

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