Outage in Pulsant

Citrix Workspace - login issues 30/11/2023

Resolved Minor
November 30, 2023 - Started about 1 year ago - Lasted 4 days
Official incident page

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Outage Details

Pulsant have been made aware of an issue with Citrix Cloud Workspace. Current update from Citrix below: Workspace Experience is currently experiencing an issue that would impact End-Users using Active Directory for authentication. End-Users impacted are unable to login into the Workspace Experience Service. For further information and updates please see - https://status.cloud.com/incidents/546865
Components affected
Pulsant Cloud Desktop Edinburgh Pulsant Cloud Desktop Milton Keynes
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 12/04/2023 09:24AM

This incident has been resolved.

MONITORING about 1 year ago - at 11/30/2023 06:23PM

Workspace Experience is currently experiencing an issue that would impact End-Users using Active Directory for authentication. End-Users impacted are unable to login into the Workspace Experience Service.


Current Status:
Citrix Engineering has mitigated the issue and monitoring the recovery of the service.

For further information and updates please see - https://status.cloud.com/incidents/546865

INVESTIGATING about 1 year ago - at 11/30/2023 04:52PM

Pulsant have been made aware of an issue with Citrix Cloud Workspace.

Current update from Citrix below:

Workspace Experience is currently experiencing an issue that would impact End-Users using Active Directory for authentication. End-Users impacted are unable to login into the Workspace Experience Service.

For further information and updates please see - https://status.cloud.com/incidents/546865

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