Outage in Pulsant

Newcastle Pulsant Cloud Issues Identified

Resolved Major

May 24, 2024 - Started almost 2 years ago - Lasted 3 days
Official incident page

Incident Report

We have identified an issue with the Pulsant Cloud in Newcastle. We are investigating this currently and an update will be provided imminently.

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Latest Updates ( sorted recent to last )

RESOLVED almost 2 years ago - at 05/27/2024 08:37AM

This incident has been resolved.

MONITORING almost 2 years ago - at 05/24/2024 11:22AM

A fix has been applied and all service has restored.

Close monitoring will continue and updates will be provided if the status changes.

IDENTIFIED almost 2 years ago - at 05/24/2024 10:38AM

Pulsant have implemented a change and are seeing the final stages of recovery of service.

A further update will be provided once all service restoration has complete.

IDENTIFIED almost 2 years ago - at 05/24/2024 09:55AM

Pulsant continue to work towards resolution currently.

A further update will be provided in 30 minutes.

IDENTIFIED almost 2 years ago - at 05/24/2024 09:27AM

Pulsant continue to work towards a resolution and expect to have service restoration promptly, unfortunately an ETA cannot yet be provided.

A further update will be provided in 30 minutes.

IDENTIFIED almost 2 years ago - at 05/24/2024 08:54AM

The cause of this issue has been identified and a solution is being worked towards.

Our next update will be provided in 30 minutes.

INVESTIGATING almost 2 years ago - at 05/24/2024 08:49AM

We have identified an issue with the Pulsant Cloud in Newcastle.

We are investigating this currently and an update will be provided imminently.

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