Outage in Pulsant

Cloudflare Global Network experiencing issues

Resolved Minor
November 18, 2025 - Started 3 days ago - Lasted about 19 hours
Official incident page

Incident Report

Cloudflare is aware and investigating an issue that impacts multiple customers: Widespread 500 errors, Cloudflare Dashboard and API are also failing. Cloudflare is working to understand the full impact and mitigate this problem. Portals utilised by Pulsant for Virtual Machine Management may be inaccessible, but VMs will be unaffected. More updates to follow as information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 11/19/2025 07:09AM

This incident has been resolved by Cloudflare

MONITORING 3 days ago - at 11/18/2025 05:25PM

Latest Update from Cloudflare

"We continue to monitor the system through recovery and we are seeing errors and latency return to normal levels. A full post-incident investigation and details about the incident will be made available asap."

Pulsant Cloud Management Portal remains accessible.

Next Pulsant update will be upon Cloudflare's resolution.

MONITORING 3 days ago - at 11/18/2025 03:07PM

Latest Update from Cloudflare:

"Some customers may be still experiencing issues logging into or using the Cloudflare dashboard. We are working on a fix to resolve this, and continuing to monitor for any further issues."

Pulsant Cloud Management Portal remains accessible.

MONITORING 3 days ago - at 11/18/2025 02:50PM

A fix has been implemented, and Cloudflare believes the incident is now resolved.

Cloudflare is continuing to monitor for errors to ensure all services are back to normal.

INVESTIGATING 3 days ago - at 11/18/2025 02:37PM

Cloudflare have deployed a change which has restored dashboard services. Cloudflare are still working to remediate the broad application services' impact

INVESTIGATING 3 days ago - at 11/18/2025 01:55PM

Cloudflare are continuing efforts to restore service for application services customers.

INVESTIGATING 3 days ago - at 11/18/2025 01:15PM

Latest Update from Cloudflare:

"We have made changes that have allowed Cloudflare Access and WARP to recover. Error levels for Access and WARP users have returned to pre-incident rates.
We have re-enabled WARP access in London.

We are continuing to work towards restoring other services."

INVESTIGATING 3 days ago - at 11/18/2025 01:07PM

Latest Update from Cloudflare:

"During our attempts to remediate, we have disabled WARP access in London. Users in London trying to access the Internet via WARP will see a failure to connect."

MONITORING 3 days ago - at 11/18/2025 12:38PM

Cloudflare are seeing services recover, but advises customers may continue to observe higher-than-normal error rates as we continue remediation efforts.

INVESTIGATING 3 days ago - at 11/18/2025 12:26PM

Cloudflare are seeing services recover, but advises customers may continue to observe higher-than-normal error rates as we continue remediation efforts.

INVESTIGATING 3 days ago - at 11/18/2025 12:19PM

Cloudflare is aware and investigating an issue that impacts multiple customers: Widespread 500 errors, Cloudflare Dashboard and API are also failing.

Cloudflare is working to understand the full impact and mitigate this problem.

Portals utilised by Pulsant for Virtual Machine Management may be inaccessible, but VMs will be unaffected.

More updates to follow as information becomes available.

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