Outage in Pulsant

Third Party maintenance issues in Reading

Resolved Minor
December 15, 2025 - Started 23 days ago - Lasted about 7 hours
Official incident page

Incident Report

Pulsant are aware of an issue caused by Third Party maintenance in Reading UK. Third Party engineers are en route and a further update is expected at approximately 10am.

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Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 12/15/2025 03:59PM

Pulsant have continued to monitor services and no further issues have been observed.

Please contact Pulsant support if you experience any further issues.

MONITORING 22 days ago - at 12/15/2025 02:16PM

The third party have resolved the issues being seen by resplicing cables on the circuit. Pulsant will continue to monitor services.

If you experience any further issues, please contact Pulsant support.

IDENTIFIED 23 days ago - at 12/15/2025 12:11PM

Third Party engineers are on site and working to resolve the issue

IDENTIFIED 23 days ago - at 12/15/2025 11:09AM

Third Party engineers are onsite and investigating the outage.

A further update is expected at approximately 12pm

IDENTIFIED 23 days ago - at 12/15/2025 09:49AM

Pulsant are aware of an issue caused by Third Party maintenance in Reading UK. Third Party engineers are en route and a further update is expected at approximately 10am.

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