Outage in Pulsara

Functionality Issue: Admins are intermittently unable to manage on call status from Pulsara MANAGER (Web)

Resolved Minor
February 17, 2022 - Started over 3 years ago - Lasted about 1 month
Official incident page

Incident Report

We have identified an intermittent Pulsara MANAGER (Web application) issue that is impacting the ability of some Hospital Admin users to be able to manage the call status of other users. The Mobile application is not impacted and users are able to manage their own call status from within the HQ page or Android / iOS Pulsara MOBILE applications. We are currently working to resolve this issue and will update this page with additional information as it becomes available.
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Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 02/18/2022 12:38AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 3 years ago - at 02/17/2022 05:09PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 3 years ago - at 02/17/2022 04:37PM

We are continuing to investigate this issue.

INVESTIGATING over 3 years ago - at 02/17/2022 03:48PM

We have identified an intermittent Pulsara MANAGER (Web application) issue that is impacting the ability of some Hospital Admin users to be able to manage the call status of other users. The Mobile application is not impacted and users are able to manage their own call status from within the HQ page or Android / iOS Pulsara MOBILE applications.

We are currently working to resolve this issue and will update this page with additional information as it becomes available.

Latest Pulsara outages

Pulsara Calling feature is temporarily unavailable - 6 months ago
Intermittent Push Notification Failures on Android Devices - about 1 year ago
Interruption in service due to database failure - over 1 year ago
On Call Calendar Integration issue - almost 2 years ago
Intermittent failures with Microsoft Edge push notifications - almost 2 years ago

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