Outage in Pylon
Issues searching within Pylon
Resolved Minor
December 09, 2025 - Started 2 months ago
- Lasted about 1 hour
Incident Report
Our engineering team is investigating an issue causing a delay and errors when searching in Pylon and in the Knowledge Base. We apologize for any impact this is having on your operation and we will post updates here as soon as we have more information.
Components affected
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Latest Updates ( sorted recent to last )
IDENTIFIED
2 months ago - at 12/09/2025 09:22PM
Our engineering team has identified the underlying issue and we are working on a fix. Thank you for your patience, we will post updates here as soon as they become available.
INVESTIGATING
2 months ago - at 12/09/2025 09:13PM
Our engineering team is investigating an issue causing a delay and errors when searching in Pylon and in the Knowledge Base. We apologize for any impact this is having on your operation and we will post updates here as soon as we have more information.
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