Outage in Pylon
AI Features - degraded performance
Resolved Minor
January 29, 2026 - Started 15 days ago
- Lasted about 1 hour
Incident Report
Our engineering team is investigating an issue causing degraded performance and errors with some AI features in Pylon. We will post updates as soon as they become available, please reach out to Pylon support with any questions.
Components affected
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Latest Updates ( sorted recent to last )
MONITORING
15 days ago - at 01/30/2026 12:12AM
Our engineering team has identified the upstream issue. We are seeing our systems recover and are continuing to monitor. We will post another update once we have confirmed this is fully resolved. We apologize for any impact this has had on your operation, please reach out to Pylon support with any questions.
INVESTIGATING
15 days ago - at 01/29/2026 11:58PM
Our engineering team is investigating an issue causing degraded performance and errors with some AI features in Pylon. We will post updates as soon as they become available, please reach out to Pylon support with any questions.
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