Outage in Pylon
AI Features - degraded performance
Resolved Minor
January 29, 2026 - Started 3 months ago
- Lasted about 1 hour
Incident Report
Our engineering team is investigating an issue causing degraded performance and errors with some AI features in Pylon. We will post updates as soon as they become available, please reach out to Pylon support with any questions.
Components affected
Pylon DashboardTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
MONITORING
3 months ago - at 01/30/2026 12:12AM
Our engineering team has identified the upstream issue. We are seeing our systems recover and are continuing to monitor. We will post another update once we have confirmed this is fully resolved. We apologize for any impact this has had on your operation, please reach out to Pylon support with any questions.
INVESTIGATING
3 months ago - at 01/29/2026 11:58PM
Our engineering team is investigating an issue causing degraded performance and errors with some AI features in Pylon. We will post updates as soon as they become available, please reach out to Pylon support with any questions.
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