Outage in Qualtrics
Survey Response trigger based workflows issues
Resolved MajorIncident Report
Summary AI Generated
Qualtrics experienced a major incident where survey response triggered workflows failed to run in the Eastern US Region. The issue affected the Workflows component, preventing automated processes from executing when survey responses were submitted. The incident was resolved after 55 minutes of investigation and remediation.
We are currently investigating an issue with some survey response triggered based workflows not running in the Eastern US Region.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 03/09/2026 04:48AM
This incident has been resolved.
INVESTIGATING
9 days ago - at 03/09/2026 03:53AM
We are currently investigating an issue with some survey response triggered based workflows not running in the Eastern US Region.
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