Outage in Qualtrics
Ticketing issues in Eastern US region
Resolved MinorIncident Report
Summary AI Generated
Qualtrics experienced a ticketing system issue in the Eastern US region that caused latency when users tried to access existing tickets or use ticket functions. The problem affected the Ticketing component and lasted for 45 minutes before being resolved. Users in the Eastern US region experienced delays with their ticketing workflows during this period.
We are currently investigating an issue with the ticketing tab in the Eastern US region. Users may see latency with accessing existing tickets or ticket functions.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 03/09/2026 03:47PM
The issue has been resolved.
INVESTIGATING
8 days ago - at 03/09/2026 03:06PM
We are currently investigating an issue with the ticketing tab in the Eastern US region. Users may see latency with accessing existing tickets or ticket functions.
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