Outage in Qualys

ALL Shared Platforms : Agents unable to process the PM deployment jobs ( IM-9667 )

Resolved Maintenance
May 11, 2022 - Started over 3 years ago - Lasted about 18 hours
Official incident page

Incident Report

Qualys Cloud Platform Operations is currently investigating an issue where agents are unable to detect the latest missing patches due to the impact on Patch Scans. Agents may not be able to process the PM deployment jobs as well. Further updates will be shared as they become available. The ticket reference for this incident is IM-9667

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Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 05/11/2022 04:03PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 3 years ago - at 05/11/2022 10:38AM

Qualys Cloud Platform Operations is currently investigating an issue where agents are unable to detect the latest missing patches due to the impact on Patch Scans. Agents may not be able to process the PM deployment jobs as well. Further updates will be shared as they become available.

The ticket reference for this incident is IM-9667

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