Outage in Qualys

CA Platform 1: Tag evaluation backlog ( IM-11170 )

Resolved Major
August 24, 2023 - Started over 1 year ago - Lasted 3 days
Official incident page

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Outage Details

Qualys Cloud Platform Operations is investigating an issue causing Tag evaluation failure on CA Platform 1. Users will notice errors during the tag evaluation. Further updates will be shared as they become available. Ticket reference for this activity: IM-11170
Components affected
Qualys Asset Inventory (AI) Qualys AssetView (AV) Qualys Cloud Agent (CA)
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 08/27/2023 12:40AM

This incident has been resolved.

MONITORING over 1 year ago - at 08/24/2023 08:09PM

Qualys Cloud Platform Operations has implemented a fix for the issue causing Tag evaluation delays on Qualys CA Platform 1, and we are continuing to monitor the results. The lag for tag evaluation is on a reducing trend. Further updates will be shared as they become available.

Ticket reference for this incident: IM-11170.

INVESTIGATING over 1 year ago - at 08/24/2023 08:08PM

Qualys Cloud Platform Operations has implemented a fix for the issue causing Tag evaluation delays on Qualys CA Platform 1, and we are continuing to monitor the results. The lag for tag evaluation is on a reducing trend. Further updates will be shared as they become available.

Ticket reference for this incident: IM-11170.

INVESTIGATING over 1 year ago - at 08/24/2023 07:28AM

Qualys Cloud Platform Operations is investigating an issue causing Tag evaluation failure on CA Platform 1. Users will notice errors during the tag evaluation. Further updates will be shared as they become available.

Ticket reference for this activity: IM-11170

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