Outage in Qualys

All Shared Cloud Platforms: QDS score is not getting updated in VMDR Module (IM-11220)

Resolved Major
September 21, 2023 - Started about 2 years ago - Lasted about 11 hours
Official incident page

Incident Report

Qualys Cloud Platform Operations Team is investigating an issue causing the QDS score not to be updated in the VMDR Module. Further updates will be shared as they become available. Ticket reference for this incident: IM-11220.
Components affected
Qualys Vulnerability Management (VM) Qualys Vulnerability Management (VM) Qualys Vulnerability Management (VM) Qualys Vulnerability Management (VM) Qualys Vulnerability Management (VM) Qualys Vulnerability Management (VM) Qualys Vulnerability Management (VM) Qualys Vulnerability Management (VM)

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 09/21/2023 09:28PM

This incident has been resolved.

MONITORING about 2 years ago - at 09/21/2023 06:17PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 years ago - at 09/21/2023 03:53PM

The issue has been identified by our Cloud Platform Operations Team and a fix being implemented.

INVESTIGATING about 2 years ago - at 09/21/2023 10:58AM

Qualys Cloud Platform Operations Team is investigating an issue causing the QDS score not to be updated in the VMDR Module.

Further updates will be shared as they become available.

Ticket reference for this incident: IM-11220.

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