Outage in Qualys

All Shared Cloud Platforms: QDS score is not getting updated in VMDR Module (IM-11220)

Resolved Major
September 21, 2023 - Started over 1 year ago - Lasted about 11 hours
Official incident page

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Outage Details

Qualys Cloud Platform Operations Team is investigating an issue causing the QDS score not to be updated in the VMDR Module. Further updates will be shared as they become available. Ticket reference for this incident: IM-11220.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 09/21/2023 09:28PM

This incident has been resolved.

MONITORING over 1 year ago - at 09/21/2023 06:17PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 09/21/2023 03:53PM

The issue has been identified by our Cloud Platform Operations Team and a fix being implemented.

INVESTIGATING over 1 year ago - at 09/21/2023 10:58AM

Qualys Cloud Platform Operations Team is investigating an issue causing the QDS score not to be updated in the VMDR Module.

Further updates will be shared as they become available.

Ticket reference for this incident: IM-11220.

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