Outage in Qualys

All Shared Platforms: Cloud agent UI is delayed in updating the configuration profile. ( IM-11278 )

Resolved Major
October 26, 2023 - Started about 1 year ago - Lasted about 17 hours
Official incident page

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Outage Details

Qualys Cloud Platform Operations is currently investigating an issue causing delays in reporting the statuses of the configuration profile of the cloud agent within the UI. Further updates will be shared as they become available. Ticket reference for this activity: IM-11278.
Components affected
Qualys Cloud Agent (CA) Qualys Cloud Agent (CA) Qualys Cloud Agent (CA) Qualys Cloud Agent (CA) Qualys CertView (CERT) Qualys Cloud Agent (CA) Qualys Cloud Agent (CA) Qualys Cloud Agent (CA) Qualys Cloud Agent (CA)
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/27/2023 08:31AM

This incident has been resolved.

MONITORING about 1 year ago - at 10/26/2023 11:17PM

Qualys Cloud Platform Operations has taken corrective action to mitigate the impact. We are monitoring the results.
Further updates will be shared as they become available.
The ticket reference for this activity is IM-11278.

INVESTIGATING about 1 year ago - at 10/26/2023 08:18PM

Qualys Cloud Platform Operations continues to investigate the issue causing delays in reporting the statuses of the configuration profile of the cloud agent within the UI.

Further updates will be shared as they become available.

Ticket reference for this activity: IM-11278.

INVESTIGATING about 1 year ago - at 10/26/2023 03:21PM

Qualys Cloud Platform Operations is currently investigating an issue causing delays in reporting the statuses of the configuration profile of the cloud agent within the UI.

Further updates will be shared as they become available.

Ticket reference for this activity: IM-11278.

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