Outage in Qualys

US Platform 1, US Platform 2, and EU Platform 1: Lag in processing Web Application Scans (IM-11598)

Resolved Minor
May 29, 2024 - Started 4 months ago - Lasted about 7 hours
Official incident page

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Outage Details

Qualys Cloud Operations is currently investigating an issue where WAS scans are seen stuck in a processing state in the UI while scanners finished successfully on US Platform 1, US Platform 2, and EU Platform 1. Further updates will be provided as they become available. Ticket reference for this activity: IM-11598
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 05/30/2024 04:16AM

This incident has been resolved.

INVESTIGATING 4 months ago - at 05/29/2024 09:47PM

Qualys Cloud Operations is currently investigating an issue where WAS scans are seen stuck in a processing state in the UI while scanners finished successfully on US Platform 1, US Platform 2, and EU Platform 1.

Further updates will be provided as they become available.

Ticket reference for this activity: IM-11598

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