Outage in Qualys

IN Platform 1: Cloud Agent Provision Chirp backlog (IM-11769 )

Resolved Minor
October 01, 2024 - Started 3 months ago - Lasted 1 day
Official incident page

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Outage Details

Qualys Cloud Platform Operations is currently investigating an issue causing delays with Cloud Agent provisioning. The delay will impact the newly installed Agents. Users will notice that Agent provision will take longer than expected time. However, existing agents will run with no issues. Further updates will be shared as they become available. Ticket reference for this activity is IM-11769
Components affected
Qualys Cloud Agent (CA)
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 10/02/2024 06:16PM

This incident has been resolved.

MONITORING 3 months ago - at 10/02/2024 01:29PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 3 months ago - at 10/01/2024 11:24PM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 10/01/2024 01:35AM

Qualys Cloud Platform Operations is currently investigating an issue causing delays with Cloud Agent provisioning. The delay will impact the newly installed Agents. Users will notice that Agent provision will take longer than expected time. However, existing agents will run with no issues. Further updates will be shared as they become available.
Ticket reference for this activity is IM-11769

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