Outage in Qualys

Multiple services are impacted on US01/US02/US03 (IM-11807)

Resolved Major
November 04, 2024 - Started about 2 months ago - Lasted about 4 hours
Official incident page

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Outage Details

Qualys Cloud Platform Operations is currently investigating the issue of multiple services that are impacted while loading on US Platform 1, 2 and 3. We will share further updates as they become available.
Components affected
Qualys Security Assessment Questionnaire (SAQ) Qualys File Integrity Monitoring (FIM) Qualys File Integrity Monitoring (FIM) Qualys Out-of-Band Configuration Assessment (OCA) Qualys Web Application Firewall (WAF) Qualys Patch Management (PM) Qualys PCI Compliance (PCI) Qualys Malware Detection (MD) Qualys Malware Detection (MD) Qualys Asset Inventory (AI) Qualys Secure Enterprise Mobility (SEM) Beta Qualys Security Assessment Questionnaire (SAQ) Qualys Out-of-Band Configuration Assessment (OCA) Qualys Out-of-Band Configuration Assessment (OCA) Qualys Gateway Service (QGS) Qualys File Integrity Monitoring (FIM) Qualys Security Configuration Assessment (SCA) Qualys Gateway Service (QGS) Qualys Malware Detection (MD) Qualys Endpoint Detection and Response (EDR) Qualys CertView (CERT) Qualys Asset Inventory (AI) Qualys Web Application Scanning (WAS) Qualys Cert View (CERT) Qualys Container Security (CS) Qualys Passive Scanner (PS) Qualys Policy Compliance (PC) Qualys Passive Scanner (PS) Qualys Policy Compliance (PC) Qualys Passive Scanner (PS) Qualys Threat Protection (TP) Qualys PCI Compliance (PCI) Qualys Vulnerability Management (VM) Qualys Policy Compliance (PC) Qualys Web Application Scanning (WAS) Qualys PCI Compliance (PCI) Qualys Continuous Monitoring (CM) Qualys Continuous Monitoring (CM) Qualys CloudView (CV) Qualys CloudView (CV) Qualys Security Assessment Questionnaire (SAQ) Qualys Web Application Scanning (WAS) Qualys Endpoint Detection and Response (EDR) Qualys Secure Enterprise Mobility (SEM) Beta Qualys Container Security (CS) Qualys Security Configuration Assessment (SCA) Qualys Security Configuration Assessment (SCA) Qualys Endpoint Detection and Response (EDR) Qualys Threat Protection (TP) Qualys Threat Protection (TP) Qualys Asset Inventory (AI) Qualys Container Security (CS) Qualys CloudView (CV) Qualys Secure Enterprise Mobility (SEM) Beta Qualys Gateway Service (QGS) Qualys Vulnerability Management (VM) Qualys Cloud Agent (CA) Qualys Cloud Agent (CA) Qualys Cloud Agent (CA) Qualys Continuous Monitoring (CM) Qualys Patch Management (PM) Qualys Patch Management (PM) Qualys AssetView (AV) Qualys AssetView (AV) Qualys AssetView (AV) Qualys Vulnerability Management (VM)
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 11/04/2024 03:49PM

This incident has been resolved.

MONITORING about 2 months ago - at 11/04/2024 03:29PM

Qualys Cloud Platform Operations has implemented a fix and are monitoring the results.

We will share further updates as they become available.

INVESTIGATING about 2 months ago - at 11/04/2024 12:01PM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 11/04/2024 11:55AM

Qualys Cloud Platform Operations is currently investigating the issue of multiple services that are impacted while loading on US Platform 1, 2 and 3. We will share further updates as they become available.

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